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Refunds, Returns, and Exchanges

Refunds, Returns, and Exchange Policy

We guarantee your dog loves our food.30 Day Money-Back GuaranteeWe want you to be fully satisfied with every item that you purchase from Happy Howl. If you are not satisfied with a full priced item you purchased, you may return the item within 30 day

How do I process a Return or Exchange?

To initiate a return or exchange for unopened food, please reach out to us via chat or send us an email at [email protected]. Please include your order number.To see if your purchase qualifies for a return, please refer to our Refund Policy.

What are store credits?

Store credits are offered for items that are returned but not eligible for a refund.You can use your store credits to purchase items from our store.Please note that store credits do not expire and can be used anytime and are as good as cash.

What do I do if I received a damaged item?

For Damaged/Defective ItemsWe offer flat-fee shipping protection on all customer orders. Any customer who included shipping protection with their purchase but received a damaged item must contact customer service within 14 days of receiving this pack