Refunds, Returns, and Exchange PolicyUpdated a year ago

We guarantee your dog loves our food.

30 Day Money-Back Guarantee

We want you to be fully satisfied with every item that you purchase from Happy Howl. If you are not satisfied with a full priced item you purchased, you may return the item within 30 days from the order date. Refunds will be made to the original form of payment, less a 10% fee to cover shipping, handling and restocking.

Our return policy does not apply to all items. See below for a list of exceptions.

Return Exceptions

Our return policy does not apply to all items. Below is a list of items that cannot be returned or exchanged and cannot be refunded.

Gift Cards
Subscription purchases (Unless item arrived damaged)
Limited run items
Sale items
Items where a discount code has been applied
Samples
Shipping and handling costs
Apparel/Gear/Supplies

Orders that are Refused Upon Delivery and Returned to Happy Howl
We do not accept returns for refused deliveries. Any order that is refused by customers and returned to Happy Howl will receive a refund less a 10% fee for shipping, handling and restocking as well as an additional $15 refused delivery fee.