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Happy Howl

If you have placed an order before creating an account and would like to link the order to your account, please contact our customer support with the order details. Our team will check for you and confirm whether the order has been successfully linked to your account under the email address you provided. Additionally, updates on your order will be sent to you via email.

If you have placed an order before creating an account and would like to link the order to your account, please contact our customer support with the order details. Our team will check for you and confirm whether the order has been successfully linke

How can I associate a past order with my new account?

What is Happy Howl?

How did Happy Howl start?

Why is Happy Howl different?

About Happy Howl

Refunds, Returns, and Exchange Policy

How do I process a Return or Exchange?

What are store credits?

What do I do if I received a damaged item?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

What do I do if I receive the wrong order?

Shipping & Delivery

How do I create/manage my subscription?

How do I cancel my subscription?

Can I pause my subscription?

Can I move my subscription delivery dates?

Subscriptions

What forms of payment does Happy Howl accept?

Does Happy Howl offer financing?

I want to collaborate with your brand, who do I contact?

I have a general question about my order.

General Questions

Can I skip a month's delivery and get a variety when I order again?

What should I do if my order is stuck in transit for a long time?

How do I cancel an order and request a refund?

What should I do if I received the wrong quantity of an item?

I made a return, but haven't received a refund. What should I do?

How can I add a product that I saw in a picture to my order?

Are there any discounts for non-profits or first-time customers?

Can I use a promotional code if I forgot to apply it to my order?

How can I associate a past order with my new account?Updated a year ago